The following rules form an agreement between Royal Planet Casino and its customers. By registering with Royal Planet Casino, you fully agree and accept these rules. Conditions of Use By ticking the box next to the “I agree to the terms and conditions” and clicking on the relevant “CREATE” button during your registration, you acknowledge and accept that you have read, fully understood and accepted these Terms and Conditions In particular, (and in addition to all other representations and warranties set out in these terms and conditions), you warrant, accept and undertake as a condition of use of the casino: that you are acting on your own behalf; that you are not restricted by limited legal capacity; that you are not diagnosed or classified as a pathological or compulsive gambler; that you are of the age of 18 (“Legal Age”); you represent and undertake that all information supplied by you when registering and completing the membership application is accurate, true and complete in all respects including, your name on the membership application and residential address. that you are fully aware of the risk of losing money in the course of using the Services; that you are not depositing money originating from criminal or other illegal or unauthorized activities; that you are not conducting criminal or otherwise unlawful or unauthorized activities and/or intending to use your account opened with us in connection with such activities and that you shall not use or allow other persons to use the website and your betting account for any criminal or otherwise unlawful activities including, without limitation, money laundering, under any law applicable to you or us; to keep your username, account number and password secure, confidential and protected against unauthorized access or use and to ensure to you should change your password immediately or notify us immediately if the confidentiality of your username, password or account number has been compromised in any way; to be solely responsible for any and all activities that occur under the access to and use of the Services on and through the website under your username, account number and password regardless of whether such access and/or use was authorized by or known to you or not; not to use any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the proper functioning of website. You acknowledge that our random number generator will determine the outcome of the games played on the website and you accept the outcomes of all such games. You further agree that in the unlikely event of a disagreement between the result that appears on the Software and the game server, the result that appears on the game server will prevail and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the gaming activity. You will not commit any acts or display any conduct that damages our reputation or our software provider or any other related service providers. All details which you give or have given in the process of registering with for use of the Services are accurate and that you will continue to update such details should there be any changes. You are not colluding or attempting to collude or intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any betting. The debit/credit card details supplied by you in the registration process are those of the registered account holder and the card has not been reported as lost or stolen; The customer bears sole responsibility for ensuring contact and payment/bank details are kept up to date. Customers must be at least 18 years of age in order to place bets. Royal Planet Casino reserves the right to ask for proof of age from customers and to suspend their account until satisfactory documentation is provided. It is the customer’s responsibility to ensure that their username and security details remain confidential. In the event that a customer suspects this may no longer be the case, he/she should notify us immediately. Without derogating from anything stated herein, customer shall bear full liability for any transactions carried out under his account, whether or not such transaction was approved /recognized by customer. The presumption of Royal Planet Casino is that the use of correct login name and password proves the rightful account owner’s authorization of all executed transactions. Royal Planet Casino can bear no responsibility for unauthorized use or misuse of personal details. Aiming at prevention against identity theft Royal Planet Casino reserves the right to demand the user, at any stage, to submit a proof of identity with a photo as well as recent proof of address and all payment-related documentation. In case Royal Planet Casino, at its sole discretion, deems the documents provided unsatisfactory or in any case where customer fail to provide Royal Planet Casino with all required documents, Royal Planet Casino shall have the right to irrevocably suspend the customer’s account and void any outstanding payment due to him. Royal Planet Casino reserves the right to restrict, modify, suspend or terminate users’ membership. Royal Planet Casino reserves the right to suspend the user’s account upon any activity which it deems fraudulent or otherwise not compliant with these terms and conditions. Royal Planet Casino may investigate any such case and based on its findings, and at its discretion, restore or otherwise permanently terminate any customer account and void any outstanding amount owed to the relevant costumer. Winnings will be credited to customer accounts following confirmation of the final result. Royal Planet Casino reserves the right to request proof of age and perform checks to verify the information provided. Should funds be credited to a customer’s account in error, it is the customer’s responsibility to notify Royal Planet Casino of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to Royal Planet Casino. The reference language of the present terms and conditions is English. In spite of the care taken during translations, in case of difficulty of comprehension of any clause of these terms and conditions, only the English version will be valid. Royal Planet Casino does not accept any responsibility for typing, human or palpable errors, which lead to obvious price errors. In such cases all bets will be deemed void. After money transactions are confirmed the customer will be able to bet immediately. Your Account must be registered in your own, correct, name and personal details and it shall only be issued once for you and not duplicated through any other person, family, household, address (postal or IP), email address, or any environment where computers are shared (e.g. schools, workplaces, public libraries etc), computer (or other access device), and/or account in respect of the services. Any other accounts which you open with us, or which are beneficially owned by you in relation to the services, shall be deemed duplicate accounts. We may close any duplicate account (but shall not be obliged to do so). You are allowed to open only one betting account with Royal Planet Casino. Should we discover that you have more than one account with Royal Planet Casino, we reserve the right, at our sole discretion, to treat all accounts that you have with Royal Planet Casino as a single joint account or to terminate this agreement. Duplicate accounts registration by using deliberately manipulated personal details entries (if detected) may result in the irreversible termination of the gaming account access. Royal Planet Casino reserves the right to revoke all accumulated winnings credited to users as a result of such unfair registration patterns and shall return to the customer any available deposit (excluding any amount already spent in betting deposit money). All bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited. We may, at our entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that duplicate account and, to the extent not recovered by us from the relevant duplicate account, any amounts to be refunded to us by you in respect of a duplicate account may be recovered by us directly from any other of your Accounts (including any other duplicate account). Royal Planet Casino reserves the right to demand any customer to provide sufficient documentation to be satisfied in its absolute discretion as to the customer’s identity prior to Royal Planet Casino crediting any Promotion, bet, offer or any payout whatsoever in favor of the customer. Customers that use credit/debit cards might be subject to verification by submission of ID copy, card copies & address proof or a part of the mentioned documents. Submission by the customer of manipulated verification documents in a deliberate manner will result in and shall entail Royal Planet Casino with a right to suspend relevant customer’s account and to void any and all outstanding payment due from it to customer. It is the customer’s responsibility to keep updated of any changes of the terms and conditions of the website. 25. Royal Planet Casino does not accept customers from the following countries: Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Canada, Estonia, Guam, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Netherlands Antilles, Pakistan, Philippines, Poland, Puerto Rico, Qatar, Romania, Saudi Arabia, Singapore, Spain, Syria, Tajikistan, Turkmenistan, Uzbekistan, Virgin Islands (U.S.) . This list may be modified from time to time by Royal Planet Casino. Any attempt to use your gaming account through a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location or place of residence, or by making bets or wagers using the website through a third party or on behalf of a third party can be considered a breach of these terms and condition and may result in irreversible membership suspension with no profit payout. These terms & conditions prevail over any communication via email, chat or phone. We realize that for a few customers, gambling might become a serious problem and for such customers we offer self-exclusion options for periods from seven days to six months as per customer’s request. If you require a self-exclusion option, please contact us via your registered email address to Support@RoyalPlanetCasino.com, specifying the period for which you wish to be self-excluded. Kindly note that only upon a clear ‘self-exclusion’ request will your account be suspended as per the agreed time. Otherwise all accounts are in ‘closed’ status and can be reopened at any time upon customer’s request. Royal Planet Casino holds responsibility to keep self-excluded only the accounts specifically mentioned in the customer’s request. In case of self-exclusion, the account access termination is deemed effective upon confirmation of a self-exclusion and next log-out. Account closure If you wish to close your account, you must do so by sending your request via your account registered email address to Support@RoyalPlanetCasino.com, stating the reason you wish to close your account. Our customer support team will endeavor to solve your issues or concerns, and if unsuccessful, your account will be closed upon your confirmation. Please allow us up to 24 hours to reply to your emails and process your request. We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever. Your username must not contain any offensive or inappropriate words or language. If, at Royal Planet Casino’s discretion, your username is considered to be offensive or inappropriate you will be asked by customer services to change it. Should you refuse this request, Royal Planet Casino reserves the right to permanently freeze your account. Bets will be validly placed if your username and password have been entered correctly, subject always to there being sufficient available funds in your account. It is your sole responsibility to ensure that the details of your bets are correct. Once your bets have been placed and their acceptance confirmed by us, they may not be cancelled, revoked or changed and shall be deemed to be conclusive evidence in respect of the bets that you have placed. Please note that all bets are logged and recorded in the transaction log database. Royal Planet Casino’s transaction logs are conclusive evidence of all transactions and times at which the transactions are placed. In respect of any bet and the associated transactions therewith, the decision of Royal Planet Casino is final and conclusive. You acknowledge that our Random Number Generator (“RNG”) will determine the shuffling and dealing of cards, the outcome of the casino games and other randomly generated events that are part of our services and that you agree to accept such shuffling and dealing of cards and the outcomes of the casino games and other randomly generated events performed by the RNG, are final and conclusive. When using a credit or debit card, the cardholder’s name must be the same as the name registered in your account. Royal Planet Casino reserves the right not to settle a transaction in the event of discrepancies between the cardholder’s name and the name in the account. Your winnings are exclusive of bet amount and this should be considered when placing your bet. All your winnings will be credited to your account. Royal Planet Casino shall not in any way be responsible or liable to you for any funds/winnings credited to an account in error, and Royal Planet Casino reserves the right to void any transactions involving such funds, either at the time or retrospectively. Should funds be credited to your account in error it is your responsibility to inform Royal Planet Casino without delay. Payment of any taxes, fees, charges or levies that may apply to your winnings shall solely be your responsibility. General Promotional Rules All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer(e.g. school, public library or workplace) and shared IP. Royal Planet Casino reserves the right to forfeit the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts. Without derogating from anything stated herein, detection of an apparent relation between users, common betting pattern or otherwise an abusive betting strategy which unfairly exploits or manipulates one or more bonuses or promotion offered by Royal Planet Casino and aimed at accumulating guaranteed profit (the “Promotion Abuse Behavior”) may result in the voidance of such promotions and such promotions’ associated winnings and may further result in the irreversible suspension of promotion and bonus eligibility. Royal Planet Casino shall be entitled to monitor promotion abuse behavior on a cross brand basis and for that purpose shall be entitled to transfer and process player’s personal information maintained or otherwise processed by any brand or website operated by. If following careful inspection and review by Royal Planet Casino it appears that a customer or a group of customers participated in a promotion abuse behavior, Royal Planet Casino reserves the right to revoke such customer or group of customers’ promotion eligibility, relevant promotion amount and any associated promotion winnings. Promotion abusive behavior might include, without being limited to: common or suspicious betting patterns across identical events/markets/selections that could be identified in one or across several accounts, excessive frequency or highly unusual pattern of bets on identical selection(s) in a short period of time in comparison to regular betting patterns, etc. Unless otherwise specified, bonus offers are only redeemable once. Unless otherwise specified, to take advantage of any bonus you must fulfill the rollover requirements within 90 days of your deposit, otherwise any funds held in your bonus balance will be forfeited. Unless otherwise specified, you must roll over the deposit and bonus amount 60 times before a withdrawal may be made. Please note, withdrawing funds when you still have pending or active bonuses will result in automatic cancellation of your bonus balance. For promotions where the rollover is on the bonus: please note that when a customer has real money and bonus money in his balance, real money is used first. In case of bonus abuse, Royal Planet Casino reserves the right to deduct the bonus and any winnings associated with the bonus from the customer’s account. All Royal Planet Casino bonuses and promotions are intended for recreational players and Royal Planet Casino may, in its sole discretion, limit the eligibility of customers to participate in all or part of any promotion. Royal Planet Casino reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion. All management decisions are final. All promotions, bonuses or special offers are subject to these General Website Terms and Conditions and any promotion-specific terms and conditions that Royal Planet Casino may introduce from time to time in conjunction therewith, as well as Royal Planet Casino’s General Promotional Terms and Conditions. If you do not wish to receive any bonuses, please contact a member service representative after you have made your first deposit, but before you start to bet, and request to be excluded from bonuses. Betting is entirely at your sole option, judgement, discretion and risk. By doing so, you acknowledge that you do not find the services and information to be offensive, objectionable, unfair or indecent. Some legal jurisdictions have not addressed the legality of online and/or offshore online gambling while others have specifically made online (within the jurisdiction and/or offshore) gambling illegal. We do not intend that anyone should use and access the Website where such use or access is illegal. Compliance with any laws applicable to you is entirely your own responsibility and Royal Planet Casino makes no representation whatsoever that the Services, Software, Website(s) or the Information therein comply with any laws applicable to you. In the event of systems, Software or communications errors relating to account settlement, calculation of wagers, bets and winnings, outcome of the wagering event or any other elements of the service, Royal Planet Casino will not be liable to you as a result of any such errors and Royal Planet Casino reserves the right to void all bets affected by such error, including the cancellation of all player winnings attributable to such error, interference or damage and take any action to correct such errors, damage to your own computer system, any other device(s) or data contained within. You as a player have a duty to immediately report to us any instance of system, software or communications error that you may suspect or become aware of, disclosing full details and cooperate fully with us in the investigation of the same in an effort to mitigate further damage to either party. Royal Planet Casino, its affiliates, partners, officers, employees and agents shall in no event be responsible or liable for any damages, loss or expense, including without limitation direct, indirect, consequential or special damage or economic loss arising from or in connection with your access or use of the services, website(s), software and the information, or your loading, installation or use of the Software regardless of whether Royal Planet Casino has been advised of such a possibility or not. In any event to the maximum extent permitted by law, Royal Planet Casino’s total liability to you, if any, for any loss or damage (whether on the basis of contract, tort, strict liability or otherwise) relating to, or arising from, any and all matters, events or circumstances directly pertaining to any bet placed by you with us, shall not exceed the amount of the respective bet placed by you. Nothing in these Terms and Conditions shall exclude or limit Royal Planet Casino ’s liability for: death or personal injury caused by Royal Planet Casino’s negligence; fraud or fraudulent misrepresentation; or any liability which cannot be excluded or limited under applicable law. You acknowledge that part or all of the Information may be provisional in nature and may be subject to revision, change or modification, as provided in these terms and conditions. You therefore acknowledge that the Information is provided solely for reference and does not constitute advice or solicitation, and is not the subject of, and shall not constitute the basis of any binding representation, warranty, contractual obligation, or reliance on your part of any nature. In addition to other rights available to Royal Planet Casino under this agreement Royal Planet Casino reserves the right, in its sole discretion, to void any winnings and forfeit any balance in your betting account, to terminate the agreement and/or to suspend the provision of the services/deactivate your account if Royal Planet Casino has the reasonable grounds to believe or establishes any of the following: you have more than one active account with Royal Planet Casino; the name does not match the name on the credit or debit card(s) or other payment accounts used to make purchases and deposits with Royal Planet Casino; you participate in a Royal Planet Casino promotion and withdraw before fulfilling the requirements of that particular promotion; you provide incorrect or misleading registration information; you have failed or neglected to provide the requested identification information; you are not of legal age; you fail to comply with any of these Terms and Conditions; you have acknowledged that you are, or we reasonably believe you to be, suffering from a problem relating to gambling addiction. We reserve the right to make inquiries on you, including credit checks, with third party credit and financial institutions, in accordance with the information you have provided us with. We also reserve the right to request information on source of funds. In the event of any dispute regarding a wager or winnings, our decision will be final and binding. We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID. If for a continuous period of 40 days from our request for this verification documentation, we have still not received the same from you then the funds remaining in your account will be removed and your account closed. Collection of Winnings All advertised withdrawal time frames indicate the regular timescale for internal payout confirmation in business days and represent estimates without being guaranteed as the transaction execution time might be dependent on the payment provider’s transaction processing speed. Any withdrawal may be subject to additional security checks which may delay the advertised time frame. According to our security standards we reserve the right to raise queries or demand documentation related to the source of the deposited funds. If the provided information/documentation is not viewed as satisfactory Royal Planet Casino may suspend/terminate the customer’s account and pass on any necessary information to the relevant authorities. Where applicable, Royal Planet Casino may, at its sole discretion, reverse/refund customer’s deposited funds instead of processing a withdrawal transaction via another or the same payment method. Royal Planet Casino may charge a withdrawal fee to cover administrative costs if your deposit is not rolled over at least 60 times. All Casino and Games winnings withdrawals are limited to $2,000 per week. All withdrawal transactions are processed to the payment account from which the relevant deposits have been executed. Royal Planet Casino reserves the right to require the use of the same payment method for withdrawal as was used to deposit, or a specific payment method at our own discretion. Bank Transfer Withdrawal payments can be executed only in the name of and to the registered account holder. Such transactions can be authorized only to banks registered in the account holder’s country of residence. Bank Wire payments are sent as transfers to international bank accounts and can sometimes take more than the advertised time to be reflected in the customer’s bank account balance. It is customer’s responsibility to check whether his bank imposes any levy or charges on international bank wire transfers. Bank Wire payments are executed in the following currencies: EUR; GBP; AUD; SEK. It is customer’s responsibility to submit such payments to bank accounts that can accept transactions in the aforementioned currencies. If the value of a deposit is not played through in full before a withdrawal is requested, Royal Planet Casino reserves the right to make a charge to your account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary the amount of the withdrawal may be reduced accordingly. All bank charges that Royal Planet Casino incurs arising from or in connection with any of your betting transactions shall be borne and reimbursed by you and Royal Planet Casino is entitled to deduct and offset the foregoing from the winnings payable to you or from your account as the case may be. Royal Planet Casino will use its reasonable endeavors to release a player’s funds using their preferred method. However, where necessary to comply with local laws, regulations and to ensure both parties’ security, Royal Planet Casino reserves the right to release a player’s winnings using the most appropriate payment method determined at Royal Planet Casino’s absolute discretion. General Bonus Terms All winnings accumulated through bonuses issued by Royal Planet Casino cannot be paid out unless the wagering requirements have been met by the player. You can claim one bonus at a time – bonus offers cannot be combined. Please note that you can only wager towards one bonus at a time. Other bonuses can be “stacked”. Once you have completed the required wagering towards one bonus, you will then begin wagering towards the next bonus. The standard wagering requirement for bonus money is 60 times the bonus amount received. This may differ for specific promotions if this is specified on the concerning promotion page. All deposit bonuses are subject to (deposit + bonus) X60 play through requirements unless otherwise specified. All and any free bonuses and deposit bonuses cannot be withdrawn from the Casino, and are meant to enhance game time only. Upon withdrawal, the bonus amounts will be deducted by the Casino before the withdrawal is sent. In the interest of fair gaming not all games contribute the same percentage to a player’s wagering requirement. Wagers made on most of the games contribute 100%, with the following exceptions as detailed below: Slots 100% Scratch cards 100% Arcade games 100% Sic Bo 0% Craps 0% Roulette 0% Video Poker 0% Blackjack 0% Baccarat 0% CaribStud 0% CasinoBattle 0% DoubleUp 0% PaiGow 0% Red Dog 0% Ride ‘em Poker 0% Progressive Slots 0% ThreeCard 0% VideoPoker 0% All cashback promotions carry a wagering requirement of X1. Players cannot withdraw a cashback bonus until the sum of the cashback is wagered in full. All cashback money is restricted to a maximum withdrawal limit of X10 the cashback amount The Casino reserves the right to deduct Cashback money from a pending withdrawal. Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotions and related prizes. Abuse of this policy, as defined by the casino, may result in cancellation of the player’s winnings We reserve the right to change the bonus terms and conditions at any time and it is your responsibility to periodically check here for changes and updates. First deposit bonuses The wagering requirement for the first, second, third and fourth deposit bonus, High Roller First Deposit Bonus and Mid-Roller First Deposit Bonus is as follows: (bonus + deposit) x60. The second, third and fourth deposits must be made within seven days of the first deposit in order to qualify for their respective bonuses from the Welcome Package. Royal Planet Casino limits the maximum bet amount that players may bet using first, second and third deposit bonus funds as well as the High Roller and Mid-Roller First deposit bonus funds. The maximum amount per bet is €3,5 on any given game. Withdrawals of winnings won using bonus funds bets higher than the limited amount, will only be approved if the bet was placed after completing the wagering requirements. Any winnings won using first deposit bonuses with bets higher than the limited amount, before wagering requirements has been completed, will be subjected to further wagering requirements. All winnings from first deposit bonuses are limited to a maximum of ten times (x10) your first deposit amount. Should the player make a withdrawal before receiving the second, third or fourth bonus of the Welcome Package, these bonuses will no longer be available for any subsequent deposits. Free sign up bonuses Cash-out of winnings generated with a free sign-up bonus are limited to a maximum of USD100 or the respective currency and after making at least one deposit in the Casino. The sum of the deposit must be wagered at least once (1X) in order to qualify for a withdrawal. A withdrawal cannot be approved unless a minimum wager of 1X the deposit is first met. All free sign-up bonus promotions have wagering of bonus x99 unless otherwise specified on the promotion page. Any player found to have opened multiple accounts to claim the offer will not qualify for additional bonuses and their winnings will be void. Free sign up bonuses are non-redeemable. The amount of the bonus will be cut from winnings upon cash out. Free sign up bonuses can be credited within 24 hours of registering your account and prior to making the first deposit in the casino. Free sign up bonuses cannot be credited to players who made their registration pass this time. Free sign up bonus funds not played within 30 days of being awarded will be deemed to have expired and will be removed. Customers coming from Vietnam, Russia, Ukraine, Poland and Romania are not eligible to receive any kind of free sign up (no deposit) bonus. Free spins bonus Players must load the game advertised in order to start using their Free Spins Bonus There is a 60x wagering requirement on the winnings from the Free Spins Bonus before any winnings can be withdrawn. Cashing out before completing all of the required wagering requirements will result in your bonus funds and winnings being removed. Please note only bets made on slot machines can contribute to the Free Spins Bonus wagering requirements. Any Free Spins Bonus issued is valid for a period of 30 days. For additional information, please contact Support @RoyalPlanetCasino.com All winnings from free spins bonuses are limited to a maximum of ten times (x10) the free spins winnings amount. Refer-a-friend bonus Only players who hold a real money account in Royal Planet Casino and have made a minimum deposit of USD/GBP/EUR 100 are eligible for this promotion. Players using the same computer (registering from the same IP address) will not be allowed to participate in the refer-a-friend bonus for security purposes. The referring player should provide the information about the referred player to Royal Planet Casino with the following details but not limited to: name, surname, email address. To be eligible for the refer a friend bonus, the referred player must sign up for a real money account in Royal Planet Casino and deposit a minimum amount of USD/GBP/EUR 100 into his/her account. The referring player will receive the Refer-A-Friend Bonus within 48 hours after the referred player has wagered their First Deposit Bonus x60 times. The Refer-A-Friend bonus is subject to 60x wagering requirements before any winnings can be withdrawn. All winnings from this bonus are limited to a maximum of ten times (x10) the bonus amount.